Looking After Our Customers with WD Bathrooms

WD Bathrooms are an ecommerce website who work with the biggest names in the bathroom industry, giving customers the best in quality and manufacturing standards. Aqualux are one of the leading bathroom brands who work in partnership with WD Bathrooms to give customers the best choice of quality bathroom products.

Aqualux Products Limited, based in the West Midlands, is the UK’s leading supplier of shower screens and enclosures, offering an extensive range of products including shower enclosures, bath screens, shower trays and steam cabins. Having held an account with WD Bathrooms for just over seven years, Sandra Hyde, Marketing Manager for Aqualux, reflects on the shared dedication of both companies to providing excellent customer service and how this has resulted in even greater levels of customer satisfaction.

“At Aqualux, we are committed to providing stylish, innovative products as well as a superior quality of customer service, and we always strive to form business relationships with companies who share a similar work ethos,” said Sandra. “From the beginning, we have found WD Bathrooms a pleasure to work with. The people we speak to are always knowledgeable and helpful and will go the extra mile to sort out any queries. We have had nothing but good reports from customers who have purchased our products through the site, many of whom have testified to the efficiency and speed of the service. This is the level of care that our customers expect and we are delighted to find a company with the same values who can achieve this level of service.

“Ecommerce websites offer convenience and speed for both manufacturers and their customers. One aspect some website companies can fall down on is the ability to offer an opportunity for customers to view products ‘in the flesh’ before making their selection. That is why for us, another valuable service offered by WD Bathrooms is their showroom, which is located in Sheffield. There, customers are able to experience the quality of Aqualux products for themselves and discuss options with the Showroom staff, before making their purchase. Of course, this advice is also available over the phone.

 “One of our most popular products is the Organic Walk-In, a model from our AquaSpace range. Combining the elegance of classic designs elements with a unique, flowing shape, the Organic Walk-In transforms any bathroom into a luxurious retreat. This versatile enclosure can also be adapted to suit a variety of designs, as it can either be fitted to the stylish Organic Walk-In tray, which incorporates a beautiful bamboo footboard in the drying area or, alternatively, to a wet floor using the Organic Walk-In Wet Room Conversion Kit.”

To find out more about this or any other Aqualux product, just type ‘Aqualux’ into the search engine on the WD Bathrooms website!

Tags: Aqualux, aqualux aquaspace, aqualux showering, aqualux showers, aquaspace showers, aquaspace walk in showers

This entry was posted on Monday, August 1st, 2011 at 4:38 pm and is filed under Customer Service News. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.