Skype us now!

We are pleased to announce the introduction of Skype calling to our website. Skype is a simple piece of software that allows people anywhere in the world to make calls to landlines and mobiles and other Skype users at low-cost rates, or for free. Skype customers calling WD Bathrooms can do so for free, making the WD experience even cheaper.

As well as saving you money, Skype also uses the latest video calling software, enabling you to see the person you are talking to, “We find that people react better to a human being, and Skype allows us add this interface to our online operations”. Although the company are trialing the software in their sales department, there are plans to introduce the feature company-wide, from sales to customer service and dispatch “People who have queries about their products or delivery will be able to see and speak to someone, which we find creates and element of empathy with the customer”.

Skype is a modernism of global communications, and acts in a similar way to a pay-as-you-go mobile phone; the user simply credits their account with minutes and can then call a landline or mobile anywhere in the world for a low-cost rate. Plus, if you call another Skype account, the call is free! Skype, founded is 2003 is part of the eBay family, and is available in 28 languages. The hype in the UK is growing, with more users joining every day.

We have also facilitated the use of Skype in our internal communications, allowing our satellite office in Gateshead to be involved in internal meetings, as well as telephoning the Sheffield office absolutely free of charge.

Skype can also be used for video calling, to contact friends, colleagues and companies, permitting the caller and receiver to see each other as they speak. This facility can be activated with the simple use of a webcam and headset, or microphone and speaker set, and the software will automatically detect these items and allow synchronisation. Conference calling is also available, with the facility to call up to 10 people at once, depending on your computers capabilities.

Skype also offers many additional features, to make the experience more user-friendly. These include a global user directory, instant messaging and file transfers for large files and can be utilised from anywhere in the world.

As a company, we have reacted to this new progression in cheap communication and have added the facility to our website to better improve our internal and external communications. To Skype our sales department, simply visit the WD Bathrooms home page and click the ‘Skype WD’ button in the top right-hand corner of the screen.

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